Privacy Policy

Digital Nest ("Digital Nest," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in connection with our website (digitalnestllc.com) and our Shopify development and marketing services.

1. Information We Collect

We may collect the following categories of information:

• Contact information you provide directly, such as your name, email address, phone number, and WhatsApp number, when you fill out our contact form, email us, or message us.
• Business information needed to deliver our services, such as your store details, product information, branding assets, and (where necessary and with your permission) limited access to platforms like Shopify, Google Ads, Meta Business Suite, or payment gateways.
• Communications you send us, including messages, project requirements, and feedback.
• Usage data collected automatically when you visit our website, such as browser type, device information, pages viewed, and general location, typically gathered through cookies or similar technologies.
• Payment-related information processed through third-party payment providers; Digital Nest does not directly store full payment card numbers.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide free consultations
• Prepare proposals, quotations, and agreements
• Deliver contracted services, such as building your Shopify store, configuring payment gateways, or managing ad campaigns
• Communicate project updates and respond to support requests
• Improve our website and services
• Comply with legal, tax, and accounting obligations

We do not sell your personal information to third parties.

3. Cookies

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and support basic functionality. You can control or disable cookies through your browser settings; disabling cookies may affect some website features.

4. Third-Party Services

Delivering our services often requires working within third-party platforms that have their own privacy practices, including Shopify, Google (Ads, Merchant Center, Analytics), Meta (Facebook and Instagram Ads, Business Suite), payment gateway providers, and WhatsApp. When you engage us for services involving these platforms, information may be processed by them according to their own privacy policies, which we encourage you to review.

5. Data Security

We take reasonable administrative and technical measures to protect the information we hold from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and project information for as long as necessary to provide our services, maintain business records, and meet legal or tax obligations, after which it is deleted or anonymized where appropriate.

7. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or to object to certain uses of it. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

8. Children's Privacy

Our services are intended for business use by adults. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date above indicates the most recent revision.

10. Contact for Privacy Questions

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Digital Nest
Email: Support@digitalnestllc.com
Phone: +1 (307) 445-3672
Address: 1001 S Main St, STE 500, Kalispell, MT 59901-1498